Privacy Policy

Last updated: June 9, 2025

Acceptance of Terms

By accessing or using the Spell website (the “Site”) and its associated services (collectively, the “Services”), you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, please refrain from using the Site and Services.

These Terms apply solely to your use of the Site and do not govern your use of Spell’s software services, revenue cycle management services, Spell Pay, or other products and services provided under separate agreements.

Eligibility

You must be at least 18 years old to use the Site and Services. By agreeing to these Terms, you represent and warrant that you are of legal age and have the authority to enter into this agreement.

License and Access

Spell grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site and Services for lawful purposes in accordance with these Terms.

You agree not to:

Republish, sell, rent, or sub-license material from the Site.
Reproduce, duplicate, or copy material from the Site for commercial purposes.
Use the Site in any way that is unlawful or harms Spell or any other person or entity. Spell

User Accounts

To access certain features of the Services, you may be required to create an account. You agree to provide accurate and complete information and to keep this information up to date.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify Spell immediately of any unauthorized use of your account.

Intellectual Property Rights

All content on the Site, including text, graphics, logos, images, and software, is the property of Spell or its content suppliers and is protected by intellectual property laws.

You may not use any content from the Site without prior written permission from Spell, except as permitted by law.

User Content

You may submit content to the Site, including but not limited to feedback, comments, and suggestions (“User Content”). By submitting User Content, you grant Spell a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content in

connection with the Services. You represent and warrant that you have all rights necessary to grant this license and that your User Content does not infringe on the rights of any third party.

Privacy

Your use of the Site and Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using the Site and Services, you consent to the practices described in the Privacy Policy.

Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by Spell. Spell is not responsible for the content, privacy policies, or practices of any third-party websites or services.

Disclaimers

The Site and Services are provided on an “as is” and “as available” basis. Spell makes no warranties, express or implied, regarding the Site and Services, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Spell does not warrant that the Site and Services will be uninterrupted, error-free, or free of viruses or other harmful components.

Limitation of Liability

To the fullest extent permitted by law, Spell shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site and Services.

In no event shall Spell’s total liability to you for all claims exceed the amount paid by you, if any, for accessing the Site and Services.

Indemnification

You agree to indemnify, defend, and hold harmless Spell, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of the Site and Services or your violation of these Terms.

Termination

Spell may terminate or suspend your access to the Site and Services at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Site and Services will immediately cease.